Tuesday, May 29, 2007
Taikutsu...
Perhaps this job is not exciting enough for me.
A desk, a screen, a phone. Definitely not an ideal workplace that i see myself working at in the future. Such boredom will be the death of me. It might just made me into a stone, a statue, a puppet jabbing at a keyboard and speaking like a telephone recorder. Seriously, i wonder whether i might get infected with a ear infection after countless senseless phonecalls which irked me just to think of it. Oh yes, they are funny, but sometimes, one would wished we would be teleported over to the caller to allow us to give them a strangle, a -_- face or a verbal outlash.
"Good afternoon, Kenneth speaking. Can i help you?" has been repeated almost a thousand times. Well, some callers will have the courtesy to greet you, while some will merely sat,"where's my money huh?" Seems to me i owe them a huge amt of money or something. Well, the worst are callers who spoke so slowly that i felt i was back home sleeping. At 25 words per minute (oh yeah i counted. Amazing isn't it?), it could tame an angry lion and lull it to sleep. It's a bit hypocritical at times. To say "Have a nice day" to a caller who just pissed you off isn't a wonderous feeling. Okie, in the spirit of customer service, we are supposed to "sound" happy by smiling while talking to some particular bastards. They actually have a mirror at every desk so that one could look at oneself and remind you that u have to smile. The smiley face sticker is not very helpful though. Perhaps -_- would be better at times. Looking at myself, i think it would resemble someone who have not slept for 2 days. Drats.
Okie, i just got another caller who loves being spoon-feeded. Step by Step. Looking for an icon took 2 minutes (as short-sighted as me i guess) , and keying in an IC took another almost unbearable 5. Oh God. Singaporeans! Please be more independent!!! Occassionally, there will be callers who will call in to rant at the Garmen. I absolutely love it. Perhaps its the only thing i look forward to.
Well, at least lunch's only 20 minutes away. Perhaps i would get pizza today. It's ex. but hopefully it will give me the energy to stay awake till 5pm. Or it might just be the catalyst to awaken the Zzz monster in me.
Some supervisors are not helping our Stay Awake cause here. Kelvin just got caught reading comics online. It seemed that majority of the Supervisors would not care about what we are doing as long as we do the job well. So why can't we do something else when there's nothing absolutely to do besides staring at the mirror! Haiz. I wonder whether i can do any drawings today... Haha... Anyway, some supervisors (commonly known as SUP here) are sneaky. They would actually listen in to our conversations and there would be this strange echo of oneself at the background... I suppose SUP stands for Spying Ur Phonecall then.
Okie. I shall read my comics. Ain't gonna care.
Perhaps this job is not exciting enough for me.
A desk, a screen, a phone. Definitely not an ideal workplace that i see myself working at in the future. Such boredom will be the death of me. It might just made me into a stone, a statue, a puppet jabbing at a keyboard and speaking like a telephone recorder. Seriously, i wonder whether i might get infected with a ear infection after countless senseless phonecalls which irked me just to think of it. Oh yes, they are funny, but sometimes, one would wished we would be teleported over to the caller to allow us to give them a strangle, a -_- face or a verbal outlash.
"Good afternoon, Kenneth speaking. Can i help you?" has been repeated almost a thousand times. Well, some callers will have the courtesy to greet you, while some will merely sat,"where's my money huh?" Seems to me i owe them a huge amt of money or something. Well, the worst are callers who spoke so slowly that i felt i was back home sleeping. At 25 words per minute (oh yeah i counted. Amazing isn't it?), it could tame an angry lion and lull it to sleep. It's a bit hypocritical at times. To say "Have a nice day" to a caller who just pissed you off isn't a wonderous feeling. Okie, in the spirit of customer service, we are supposed to "sound" happy by smiling while talking to some particular bastards. They actually have a mirror at every desk so that one could look at oneself and remind you that u have to smile. The smiley face sticker is not very helpful though. Perhaps -_- would be better at times. Looking at myself, i think it would resemble someone who have not slept for 2 days. Drats.
Okie, i just got another caller who loves being spoon-feeded. Step by Step. Looking for an icon took 2 minutes (as short-sighted as me i guess) , and keying in an IC took another almost unbearable 5. Oh God. Singaporeans! Please be more independent!!! Occassionally, there will be callers who will call in to rant at the Garmen. I absolutely love it. Perhaps its the only thing i look forward to.
Well, at least lunch's only 20 minutes away. Perhaps i would get pizza today. It's ex. but hopefully it will give me the energy to stay awake till 5pm. Or it might just be the catalyst to awaken the Zzz monster in me.
Some supervisors are not helping our Stay Awake cause here. Kelvin just got caught reading comics online. It seemed that majority of the Supervisors would not care about what we are doing as long as we do the job well. So why can't we do something else when there's nothing absolutely to do besides staring at the mirror! Haiz. I wonder whether i can do any drawings today... Haha... Anyway, some supervisors (commonly known as SUP here) are sneaky. They would actually listen in to our conversations and there would be this strange echo of oneself at the background... I suppose SUP stands for Spying Ur Phonecall then.
Okie. I shall read my comics. Ain't gonna care.
Tuesday, May 22, 2007
Yay! My access to the internet in the office is back! Rox!
Just received a call that really brighten up my day... It's amazing that a simple compliment from a person on the line can somehow be so satisfying... "Thank you Kenneth! Keep up with the good work!" Great. Seems like i am doing a pretty good job, although i am a bit slack... Haha... That explains why i am blogging now...
Just suffered another injury to my foot last Saturday during a soccer match... Haiz... Doc said that it was an impact to the bone, so it would take bout 2 weeks to recover... Shucks... I was looking forward to playing badminton with the rest this thursday, and now it's postponed... Haiz... Soory guys... Hontoo gomen nasai... Kega o suru desu ne...
For the past week, we have really met, or should i say heard funny Sporeans... There was a person who called us to asked about his warehouse lease in Lorong Ah Soo! What does it got to do with us sia... And there was one who said can he sign up for his GST package via Yahoo!
There was an auntie who went a notch higher. She asked whether would she receive a free umbrella becoz she's a senior citizen! And of course my favourite group of uncles and aunties who would lashed out at the govt for their policies and etc. I wish i could join them, but sadly the telephone conversations are recorded...
There was even an auntie who said, "wo you she yao..." Sounds really wrong...
Okie, perhaps i was thinking dirty,
Just received a call that really brighten up my day... It's amazing that a simple compliment from a person on the line can somehow be so satisfying... "Thank you Kenneth! Keep up with the good work!" Great. Seems like i am doing a pretty good job, although i am a bit slack... Haha... That explains why i am blogging now...
Just suffered another injury to my foot last Saturday during a soccer match... Haiz... Doc said that it was an impact to the bone, so it would take bout 2 weeks to recover... Shucks... I was looking forward to playing badminton with the rest this thursday, and now it's postponed... Haiz... Soory guys... Hontoo gomen nasai... Kega o suru desu ne...
For the past week, we have really met, or should i say heard funny Sporeans... There was a person who called us to asked about his warehouse lease in Lorong Ah Soo! What does it got to do with us sia... And there was one who said can he sign up for his GST package via Yahoo!
There was an auntie who went a notch higher. She asked whether would she receive a free umbrella becoz she's a senior citizen! And of course my favourite group of uncles and aunties who would lashed out at the govt for their policies and etc. I wish i could join them, but sadly the telephone conversations are recorded...
There was even an auntie who said, "wo you she yao..." Sounds really wrong...
Okie, perhaps i was thinking dirty,
Thursday, May 10, 2007
All right, i am not supposed to be blogging right now, but well, who cares... Haha...
It's getting a little more interesting with my new job. Now, i am your friendly neighbourhood CPF Customer Service Agent! Any queries regarding your Progress Package, GST Offset Package, kindly call me coz i feel kinda hardworking 2day!
I still kinda miss my school kids, especially my adorable ones and not the brats. I wonder how many have flung their exams... Well, at least i got another tuition student through the canteen auntie... That's the good thing about talking to aunties... Always got lobang one... Haha...
The good thing about this job is when u feel bored, there will be some strange caller asking about funny stuff, and it really cracks me up at times... For example, there was an auntie who told me she dunnoe her IC's prefix, and that it looks like a 6. There was one who took 5 seconds to recall her birthday and i got 2 Hokkein customers so far... Hokkein is really a test sia... Coz my hokkein is not super zai... Haha... Half of the time, i oso dunnoe what the heck i was saying...
Haiz... And i realise that my Chinese really sucks... Whenever i speak to Chinese customers, u can imagine 3 big drops of sweat trickling down my forehead... I think the aunties and uncles were trying to understand me... Haha... For example, i dunnoe what's wen ming (refers to pple who can't read and write) and zhi gu ren shi(self-employed) And GST Offset Package and Workfare Bonus Scheme in Chinese sounds like a tongue-twister to me... Haha... Jialart... Perhaps this job will give me the opportunity to brush up my Chinese and Hokkein...
All right, it's back to my job! 33 calls and counting...
It's getting a little more interesting with my new job. Now, i am your friendly neighbourhood CPF Customer Service Agent! Any queries regarding your Progress Package, GST Offset Package, kindly call me coz i feel kinda hardworking 2day!
I still kinda miss my school kids, especially my adorable ones and not the brats. I wonder how many have flung their exams... Well, at least i got another tuition student through the canteen auntie... That's the good thing about talking to aunties... Always got lobang one... Haha...
The good thing about this job is when u feel bored, there will be some strange caller asking about funny stuff, and it really cracks me up at times... For example, there was an auntie who told me she dunnoe her IC's prefix, and that it looks like a 6. There was one who took 5 seconds to recall her birthday and i got 2 Hokkein customers so far... Hokkein is really a test sia... Coz my hokkein is not super zai... Haha... Half of the time, i oso dunnoe what the heck i was saying...
Haiz... And i realise that my Chinese really sucks... Whenever i speak to Chinese customers, u can imagine 3 big drops of sweat trickling down my forehead... I think the aunties and uncles were trying to understand me... Haha... For example, i dunnoe what's wen ming (refers to pple who can't read and write) and zhi gu ren shi(self-employed) And GST Offset Package and Workfare Bonus Scheme in Chinese sounds like a tongue-twister to me... Haha... Jialart... Perhaps this job will give me the opportunity to brush up my Chinese and Hokkein...
All right, it's back to my job! 33 calls and counting...
Wednesday, May 02, 2007
Sianz... I am slacking at home with almost nothing to do... All i guess it's gonna be this way until at least the end of this week... I wish i was working right now, although many said i should take a break after working like mad for the past month... Haha... But well, slacking at home means no income... And that's the sucky part... Okie, i think i am sounding like an workaholic...
I wonder how my students will fare for their exams... Seriously, i will feel bad if they do badly... It's like my fault that i din manage to teach them properly or something... Haha... Well, at least on my last day i screamed a lot lesser... But i still received 2 parents' complains... Haiz... One about her son coming home with a footprint on his uniform becoz his classmate stepped him -_- And the other was better... I was about to walk out of the school gate and leave Montfort when a parent came up and said her son got bullied and showed me all the bruises on his arm... Haiz... Lucky it was my last day... She eventually went to the office and i dun noe what happen after that... Haha... Like siam an "arrow" lidat...
One of my naughty students said that he will miss me, coz he won't be able to misbehave and bash people up after i am gone -_- I told the class they should be happy that i am leaving coz there will be no one to scream at them everyday... Haha... The boy then made some funny looking toy with his ice-cream sticks and gave it to me, saying it's for remembrance... Haha...
Another super-naughty boy, Andrew (we are not disclosing his name as he's a minor) asked me to call his mum coz his mum want to know where i would be working at, and said he want to pay me a visit one day! Siao! Andrew is a boy who's spoilt worse than a basket of apples left in the garbage for 10 years... I heard his dad still feeds him during meals!!! OMG! 9 years old le eh... And the dad look more like his grandfather while his mum seemed 10 years younger... And he's actually an adopted son... He's so notorious that even the dentist came to complain to me... Said that during recess, after sweating like crazy, he would walk into her clinic and enjoy her air-con and mess up her stuff... WTH... Even dentist oso complain...
Well, i guess it's another chapter closed... I sure look forward to my next job, which is at CPF... The sucky thing is that it's through another god-damn job agency... I hate them... They are like blood-suckers... They are only paying me $6 per hr, which i think the job should actually be able to fetch at least $9 per hr... Damn it.
I finally bought my long awaited Ipod yesterday at Mustafa yesterday... It was a heartache becoz after i bought it at $300, i realised that Sim Lim was only selling at $275! Shit! Should have known better not to trust them! They had the cheek to tell me everywhere is around the same price! $25 still around same price... That guy must have failed his Maths... This is the last time i am trusting them again... And here's a reminder, not everything at Mustafa is cheap! Look out!
Yay! Liverpool beat Chelsea! Woohoo! Let's hope the Red Devils can do it tonight against AC Milan!
I wonder how my students will fare for their exams... Seriously, i will feel bad if they do badly... It's like my fault that i din manage to teach them properly or something... Haha... Well, at least on my last day i screamed a lot lesser... But i still received 2 parents' complains... Haiz... One about her son coming home with a footprint on his uniform becoz his classmate stepped him -_- And the other was better... I was about to walk out of the school gate and leave Montfort when a parent came up and said her son got bullied and showed me all the bruises on his arm... Haiz... Lucky it was my last day... She eventually went to the office and i dun noe what happen after that... Haha... Like siam an "arrow" lidat...
One of my naughty students said that he will miss me, coz he won't be able to misbehave and bash people up after i am gone -_- I told the class they should be happy that i am leaving coz there will be no one to scream at them everyday... Haha... The boy then made some funny looking toy with his ice-cream sticks and gave it to me, saying it's for remembrance... Haha...
Another super-naughty boy, Andrew (we are not disclosing his name as he's a minor) asked me to call his mum coz his mum want to know where i would be working at, and said he want to pay me a visit one day! Siao! Andrew is a boy who's spoilt worse than a basket of apples left in the garbage for 10 years... I heard his dad still feeds him during meals!!! OMG! 9 years old le eh... And the dad look more like his grandfather while his mum seemed 10 years younger... And he's actually an adopted son... He's so notorious that even the dentist came to complain to me... Said that during recess, after sweating like crazy, he would walk into her clinic and enjoy her air-con and mess up her stuff... WTH... Even dentist oso complain...
Well, i guess it's another chapter closed... I sure look forward to my next job, which is at CPF... The sucky thing is that it's through another god-damn job agency... I hate them... They are like blood-suckers... They are only paying me $6 per hr, which i think the job should actually be able to fetch at least $9 per hr... Damn it.
I finally bought my long awaited Ipod yesterday at Mustafa yesterday... It was a heartache becoz after i bought it at $300, i realised that Sim Lim was only selling at $275! Shit! Should have known better not to trust them! They had the cheek to tell me everywhere is around the same price! $25 still around same price... That guy must have failed his Maths... This is the last time i am trusting them again... And here's a reminder, not everything at Mustafa is cheap! Look out!
Yay! Liverpool beat Chelsea! Woohoo! Let's hope the Red Devils can do it tonight against AC Milan!
